This checklist breaks down everything you must and should do when starting a business.
Mandatory tasks are required under the law in order to operate a valid and compliant business.
Recommended tasks, although not strictly required under the law, are tasks that should be undertaken in order to grow and protect a new business.
Ideation & Protecting Ideas
Mandatory
- Pick a company name and check any potential trademark infringements on Trademarkia or KnowEm
- Determine whether your business name needs to be trademarked, and if does Trademark it at the USPTO
- Protect your written works and code through the Copyright Office
- If you are inventing or creating a product, understand patents and register for one at the USPTO
Recommended
- Vet your idea with the idea checklist
- Protect your ideas when sharing them with others by using an NDA
- Search your state’s corporation and LLC name registration database to ensure your business name has not been taken
- Check Google, Yellow Pages, and local directories to ensure your business name is not taken
- Learn how to select a good business name
Forming Your Entity
- Mandatory
- Pick a structure (Sole Proprietorship, Corporation, S-Corp, LLC, Partnership, LP, LLP, Non-Profit) and ensure that you comply with business formation requirements
- Creating a corporation? File Articles of Incorporation and Bylaws with the Secretary of State’s Office
- Forming an LLC? File the Articles of Organization and an Operating Agreement with the Secretary of State’s Office
- Get the necessary licenses and permits to operate legally
- Apply for an Employer Identification Number (EIN)
- If you are incorporating, appoint a Board of Directors
- For a corporation and LCC, you must register a service agent
- Recommended
- Going into a Partnership? Create a Partnership Agreement
- Check your state government’s website for other state-specific registration, taxation and employment rules
- Get your DBA (Doing Business As) which allows a business to operate under a fictitious name (this is required for sole proprietorships that want to operate under any name other than the name of the business owner)
- Open your company bank account
Identity / Branding
Recommended
- Design a logo (99designs)
- Search for and register a unique online domain name (GoDaddy, 1and1, Register)
- Create your website (WordPress, Intuit, Weebly, Wix, SiteKreator)
- Ensure your business name is available on a wide variety of social networking websites in order to develop consistent branding (KnowEm)
- Create and manage your social media presence
- Get business cards and other physical collateral (Vistaprint)
- List your business online with MerchantCircle, Manta, Yelp and DandB.com
Financing and Business Planning
Recommended
- Prepare for and create a Business Plan (if you need one)
- Find sources of capital (friends & family, business bank loans, angel investment, venture capital)
- If seeking investors, create a business pitch deck
- For those issuing stock to finance the company (corporations), use a Shareholders Agreement
Operations
Mandatory
- Find a retail space, set up a home-based office or find an office space on LoopNet, OfficeFinder, or ShowCase
- Choose a broker to help find an adequate business space on TheBrokerList
- For corporation, keep record of Meeting Minutes
Recommended
- Set up an online phone system (Google Voice, Ring Central, Onebox) or set up a traditional landline (AT&T, Verizon)
- Set up your computer and network
- Pick an internal email system (Gmail, Outlook)
- Choose an email system to connect with customers (MailChimp, Constant Contact, Sendgrid)
- Set up a collaboration method for business documents, spreadsheets and presentations (Google Apps)
Financial Planning & Accounting
Mandatory
- Choose a tax year
- Determine which type of federal business taxes you will be responsible for
- Determine state tax obligations
- Create and maintain the top 3 financial statements: income statement, balance sheet and cash flows on at least a quarterly basis
Recommended
Set up an accounting system (Quickbooks)
Find the right accountant
Set a budget for the coming year
Create a sales forecasts and financial projections regularly
Get a business credit card and
Register with Dun & Bradstreet to build business credit and obtain a D-U-N-S Number to accurately gauge and share your creditworthiness
If a corporation, decide whether to elect S Corporation tax status
Business Mentors
Recommended
- Speak to entrepreneurs and leaders in your industry, consider asking them to be your mentor
- Ask mentors to join your Board of Advisors (for the overall benefit of the company)
Building a Team
Mandatory
- Determine the company founders and leadership (partnership, owners, CEO, etc.)
- Clarify who gets equity, and how much
- Conduct job interviews—look out for red flags
Recommended
- Find team members through personal connections, recruiters or job boards (Ziprecruiter, Craigslist, Monster, Indeed, SimplyHired)
- Run a background check on new hires
- For one-off or task based activities, use Amazon Turk or Odesk
Human Resources
Mandatory
- Make sure workers are properly classified (employee, independent contractor, part-time employee, intern, etc.)
- Have employees fill out Form I-9 and Form W-4
- Familiarize yourself with the Department of Labor laws and regulations regarding employment
- Put up the necessary labor law posters to meet federal and state requirements
- Familiarize yourself with federal discrimination laws and heed them
- Terminate employees properly to avoid discrimination claims
Recommended
- Create job descriptions
- Understand the definition of an “At Will” employee
- Have workers sign the proper Employment Agreement
- Protect the inventions employees create for you with an Employee Non-Compete and Confidentiality Agreement
- Give all new employees an Employee Handbook
- Lay out the employee benefits you will provide (paid leave and holidays, health insurance, bonuses)
- Choose a payroll service (ADP, Trinet, Paychex)
- Set up a system for employee discipline
Sales
Recommended
- Determine a pricing system for your product(s)
- Execute the 5 Step Sales Process
- Learn the art of persuasion
- Hire and train salespeople
- Use a sales management service (one that fits your business size, from smaller to larger companies)
- Pick a Customer Relationships Management System (CRM)
- Make a Customer Service Plan to standardize procedures for complaints and refunds
- Track which products perform better, and which have the best margins
- Decide on possible discounts, specials and coupons to attract new customers
- List your products on online marketplaces
Marketing & PR
Recommended
- Plan your marketing strategy
- Decide on a target market and conduct a market analysis
- Determine your Key Performance Indicators
- Get free online traffic
- Improve SEO
- Get paid online ads, such as Google AdWords and Facebook Advertising
- Master social media marketing
- Look into relevant trade shows and conventions to market your product
- Print flyers, brochures or catalogs
- Leverage current customers with email marketing
- Decide if you want to hire a PR Agency
- Go mobile and consider app development
- Reach out to relevant newspapers and press
Insurance
Mandatory
- Decide which types of business insurance you need.
Common: workers’ compensation, unemployment and disability insurance
Others: property, liability or business overhead insurance
Recommended
- Check any potential insurance providers here
Legal
Recommended
- Find an attorney you trust
- Use waivers and contracts to prevent litigation
- Prepare for when your company is sued
Checklist for Your Specific Business
Service-Based Businesses
Mandatory
- Determine the price of your services
Recommended
- Don’t forget to clarify the deliverable, deadline and cost in your service agreement
Retail/Brick and Mortar Businesses
Mandatory
- Check zoning laws
- Secure a lease
- Decide on days and hours of operation
- Determine staffing needs (for prime hours, slower times, closing an inventory)
- Secure the correct permits and licenses for your city and state
- Set up lighting and utilities
- Acquire furniture, register, racks, tables and wall displays, a register, etc.
- Get a state-specific Seller’s Permit or Resale Permit to properly collect sales tax
Recommended
- Choose a location with good foot traffic, size and appearance
- Speak with a commercial realtor to get an idea of what to look for and what to expect
- Establish agreements with your manufacturer, distributor or wholesale supplier
- Set up inventory tracking (understand a Stock Keeping Unit)
- Set up your Yelp page
Online Business
Mandatory
- Purchase computers
- Find images for your website
- Set up your e-commerce or online store (Shopify, FlyingCart, Goodsie)
- Choose a shipping or delivery system (FedEx, UPS, USPS)
- Set up a system for payment processing (PayPal, Google Checkout)
Recommended